Naturae Cosmetics Shipping and Return Policy

Normal shipping time is within three business days from the date your order is confirmed. Shipping time for items on back order is five to seven days from the date your order is confirmed.

Shipping time varies and can take two to seven days. However, shipping may take longer due to holidays and unforeseen events, therefore we ask that you allow up to fourteen days for delivery.

Shipping Methods and Carriers

Orders may be shipped by USPS, UPS and FedEx ground transportation unless you’ve paid for expedited shipping. Expedited shipping options are available at checkout, but they are only available for an additional fee.

Return Policy

At Naturae, we want you to be happy with your purchase. If within seven days, you are unhappy with your purchase, contacts us at returns@naturaecbd.com and let us know you will be returning products.

You will be required to pay for all return shipping fees. All returns must provide a tracking number from the shipping carrier in order to be issued a refund for returning a product. Refunds will only be issued once a return has been received by Naturae Cosmetics.